This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Olfaoriginals.com

 

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies: 
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. 
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. 
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site. 

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

 

HOW DO WE USE YOUR PERSONAL INFORMATION? 
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and  providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: 
- Communicate with you; 
- Screen our orders for potential risk or fraud; and 
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

 

SHARING YOUR PERSONAL INFORMATION 
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.

 

BEHAVIOURAL ADVERTISING 
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below: 
- Facebook: https://www.facebook.com/settings/?tab=ads 
- Google: https://www.google.com/settings/ads/anonymous

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

 

DO NOT TRACK 
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

 

YOUR RIGHTS 
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

 

DATA RETENTION 
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

 

CHANGES 
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US 
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at info@olfaoriginals.com or by mail using the details provided below:

    OUR STORY

    THE BEGINNING

    Estd in 1805 in Lahore, Gobind Ram Kahan Chand carefully curated and preserved the scented secrets of the Mughal empress, Nur Jahan, so every subject could know the distinct and royal scents of Her Highness. These secrets were passed on for generations, perfected by Dr. KL Bhatia over decades and brought to life by me, his grand-daughter - Pallavi Bhatia

    OUR STORY

    THE MIGRATION

    Leaving everything behind after the partition in 1947, Dr.KL Bhatia along with his family moved to Old Delhi, India. He had nothing but a couple of diaries of his classic attar formulations. Like a phoenix rising from the ashes , he started selling his most famous blends from this shop in Old Delhi. Little did he know, his best years were ahead of him. He created some of his life’s bestsellers in this phase.

    OUR STORY

    THE LEGACY

    “When I read my grandfather’s work, I mouth each word silently to myself. I need to hear the music of his words in my head, the rhythm of his sentences, the silences.  I like his writing, his inventiveness, his personality; and when he talks about smells, I admire him. He smells it, pursues it, abandons it, comes back to it; I can’t say whether it is the perfume or the enthusiast who is beholden to the other.”  - Pallavi Bhatia

    OUR STORY

    THE EXPLORATION

    I decided to recreate some of the extraordinary concoctions my grandfather developed. Having a couple of his diaries and old books, I began my journey. I started spending a lot of my time cooped up in a small space I liked to call my laboratory. I felt in tune with this place. A visitor looking at my desk would find it littered with dozens of tightly sealed little bottles, test blotter-holders shaped like windmills, the precious diaries with a myraid formulae, colored pens, boxes of junk and my grandfather’s spectacles

    OUR STORY

    BIRTH OF OLFA ORIGINALS

    After six years of research and development with the diaries and courses and blending workshops with Fragrance and Flavour Development Centre, Kannauj and packaging expeditions in Paris, OLFA ORIGINALS was born.

    OUR STORY

    PRESENT DAY

    Hello! I'm Pallavi Bhatia. At Olfa Originals we strive to bring to you the finest fragrance products, so that royalty becomes you.